Privacy Policy

1. Introduction

MoveHappy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our moving services and visit our website.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Moving details (origin, destination, move date, inventory)
• Payment information
• Communications with our customer service team
• Feedback and survey responses

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our moving services
• Process transactions and send related information
• Send confirmations, updates, and customer service messages
• Respond to comments, questions, and requests
• Send marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers who assist in our operations
• With partners for interstate or international moves
• To comply with legal obligations or court orders
• To protect our rights, property, and safety
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

12. SMS Communications & Consent

By providing your phone number through our website, you consent to receive SMS messages from Move Happy Moving related to your inquiries, services, appointments, or updates. Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, and you may request assistance at any time by replying HELP. We do not share phone numbers collected for SMS with third parties for their own marketing purposes.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

MoveHappy
Phone: 808-900-6064
Email: privacy@movehappy.com